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Cancellation Policy

You may cancel your agreement declaration in text form (e.g. letter, fax, e-mail) within 14 days without justification or - if the article is surrendered to you prior to expiration of the deadline - by returning the article. This period commences upon receipt of this notification in text form, however not prior to receipt of the goods by the recipient (not prior to receipt of the initial partial delivery for repeat deliveries of the same goods) and not prior to fulfilment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB (Introductory Statute to the German Civil Code) and our duties pursuant to § 312g para. 1, sentence 1 BGB (German Civil Code) in connection with Article 246 § 3 EGBGB. The timely dispatch of the cancellation or the article is sufficient to comply with the cancellation period.

The cancellation must be sent to:

Mia Light GmbH
Managing director: Arbona Ay
Fleehook 22
48683 Ahaus,
Germany
return@mialight.com

 


 

Consequences of cancellation

n the event of an effective cancellation, the performances received by both sides must be returned and any benefits obtained (e.g. interest) released. You must provide compensation if you are not able to return or surrender the performances or benefits (e.g. benefits of use), or only able to return them in part or in a deteriorated condition. You only have to provide compensation for the deterioration of the item and for benefits obtained if the benefits or the deterioration is the result of handling the items beyond mere testing of properties and functionality. Testing the properties and functionality includes the inspection and testing of the relevant goods as is possible and usual in a retail store.

 

Items that can be sent as parcels must be returned at our risk. You must bear the regular costs of return if the delivered good was the good that was ordered and if the price of the item to be returned does not exceed EUR 59 or, in the event of a higher priced article, if you have not yet provided consideration or an agreed partial payment at the date of cancellation. Otherwise your return is free of charge. Items that cannot be sent as parcels shall be collected from your address. Payment reimbursement obligations must be fulfilled within 14 days. For you, this period commences on sending your cancellation declaration or the item, for us this period commences on its receipt.


 

End of cancellation policy