The secret behind long-term success is not just love of competition, but also the continual desire to make your customers happy, each and every day. The idea of “becoming the world’s leading supplier of lamps and lights” was born in a tiny garage in 2010. And just four years later, Mia Light was selling its products in over 120 countries. Now with 60 employees, over 873 sqm in storage facilities and a 114 sqm office, we’re constantly able to satisfy our customers with modern design and great prices. In our young company, the customer is the most important person; that’s why we always offer verified quality at the best price. With us, you’re not just able to shop quickly and easily, but you also get our undivided attention when it comes to any queries, requests, problems or complaints.
We are always developing new features for our customers in the lamp and lighting market. We focus completely on new trends which we then refine and perfect for the comfort and satisfaction of our customers. Our motto is that only those who are constantly evolving can continue to grow. We strive to meet our customers’ concerns and wishes at all times. Our team works extremely hard to understand, analyse and implement everything that our customers ask for. This helps us to guarantee a perfect, stress-free shopping experience. We believe it is important to provide our customers with all the advice they require in order to enjoy the exclusive comfort of our high-quality lamps and lighting – all of which meet the highest of standards. Our day’s work is only done when our customers are 100% satisfied with their new lighting in situ, enhancing either the home or the office. We firmly believe that the customer must make a decision that is right for them. Our highly trained and motivated team is always on hand to help our customers to make the right choice. If, for any reason, things do not work out to the customer’s full satisfaction, we of course take care of any subsequent concerns. Our friendly customer service team is happy to take on board any problem or complaint and to find a solution quickly, with the emphasis on finding the right solution for the customer. Our promise: 100% quality, right of return within 14 days, and a 2-year warranty. That’s how convinced we are of our quality. We understand our work and we know how to extract our employees’ potential in order to achieve great things. Our corporate culture is aimed at giving our employees all the necessary freedom while creating a fair and respectful environment – which has an extremely positive impact on our quality. We guarantee comfortable working conditions, which in turn ensures that we launch excellent products on the market. After all, only satisfied employees can achieve great things. The history of MIA Light only serves to back up the value of our corporate culture. In 2010, our idea of being the world’s leading lamp and lighting provider was born in a small garage. Just four years later, our operation had successfully expanded to over 120 countries. With 60 employees in Germany, a storage area of 873 m2 and office space of 114 m2, we can proudly claim to have successfully put our corporate culture into practice.
MIA Light is known as a leading and trend-setting company in the lamps & lights sector, with a clear focus on its core business. Each of our products is subject to an extensive planning and development phase. More often than not, several different approaches are implemented in the search for the right solution. It often transpires that our meticulous, long-term and professional design phase has paid off, even before a new product arrives on the market. Our forecasts treat the introduction of any new technology by MIA Light as a real innovation, as there is almost nothing comparable in this product segment. Technology is the absolute be-all and end-all for our company. Our developers are always working on new ideas and adapting them to our business needs. In addition to providing innovative new products and technologies, we also focus on maintaining excellent, highly motivated customer service. We are proud of our very convenient shopping experience – one which we are constantly developing and perfecting to ensure a quick and uncomplicated purchase. We also pay a great deal of attention to security. We use SSL encryption for the protection of data in our online shop, and we also use SecureCode to ensure maximum security for credit card payments. We are constantly perfecting our entire work procedures. We optimise all aspects from the purchase to the shipment of goods, with the focus on ensuring the best possible experience for our customers. It is important for us to offer the best possible price/performance ratio and to ensure high quality at affordable prices. This enables us to strike the perfect balance between using impressive technology and keeping our customers in the spotlight. We have previously launched a number of innovative products onto the market successfully, thereby confirming the quality of our technology and our expertise in dealing with customers. For years, MIA Light has been one of the leading players in lamps & lights for the home and the office. During this time, we have used our appealing products and skilled staff to establish ourselves on the market and expand to over 120 countries.